Regulations

1. The online store "Astyle Stickers", available at the Internet address (www.astylestickers.pl), is run by the company Astyle Stickers Karolina Łajka registered in the Central Register and Information on Business Activity (CEIDG) maintained by the Minister of Economy, NIP 7352902834.

2. These Regulations are addressed to Consumers and set out the rules and procedures for concluding a Distance Sales Agreement with a Consumer through the Store.

1. Consumer - a natural person concluding a contract with the Seller through the Shop, the subject of which is not directly related to his/her economic or professional activity.

2. Seller - the company Astyle Stickers Karolina Łajka, registered in the Central Register and Information on Business Activity (CEIDG) maintained by the Minister of Economy, NIP 7352902834.

3. Customer - any entity making purchases through the Store.

4. Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, performing in its own name a business, which uses the Store.

5. Store - online store operated by the Seller at the Internet address (www.astylestickers.pl).

6. contract concluded at a distance - a contract concluded with a Customer within an organized system of contract conclusion at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.

7. Rules and Regulations - these rules and regulations of the Store.

8. Order - the Customer's declaration of intent made via the Order Form and aimed directly at concluding a Contract for Sale of a Product or Products with the Seller.

9. Account - Customer's account in the Store, it collects data provided by the Customer and information about Orders placed by him/her in the Store.

10. Registration form - a form available in the Store that allows you to create an Account.

11. Order Form - an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including delivery and payment methods.

12. Basket - an element of the Store's software in which the Products selected by the Customer for purchase are visible, and it is possible to determine and modify the details of the Order, in particular the quantity of products.

13. Product - a movable item/service available in the Store which is the subject of a Sales Agreement between the Customer and the Seller.

14. Sales Contract - a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Store. The Sales Agreement is also understood - applying to the characteristics of the Product - a contract for the provision of services and a contract for work.

 

Seller's e-mail address : astylestickers@gmail.com

Seller's address: Skawa 660A, 34-713 Skawa

Seller's bank account number : 83 1240 1574 1111 0011 1131 6332

 

In order to use the Store, including browsing the Store's assortment and placing orders for Products, the following are required:

1. a terminal device with access to the Internet and a web browser (we recommend Google Chrome)

2. an active electronic mail (e-mail) account,

3. cookies enabled,

4. enabled JavaScript support.

1. The Seller, to the fullest extent permitted by law, shall not be liable for interference, including interruptions in the operation of the Store caused by force majeure, unauthorized acts of third parties or incompatibility of the Online Store with the technical infrastructure of the Customer.

2. Browsing the assortment of the Store does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions and § 6 of the Terms and Conditions or by providing the necessary personal and address data to process the Order without creating an Account.

3. Prices quoted in the Store are in Polish zloty and are gross prices (including VAT).

4. The final (final) amount to be paid by the Customer consists of the price for the product and the cost of delivery (including charges for transportation, delivery and postal services), of which the Customer is informed on the pages of the Store during the placement of the Order, including at the moment of expressing the will to be bound by the Sales Agreement.

5. In the case of a Contract covering subscription or provision of services for an indefinite period, the final (final) price is the total price including all payments for the billing period.

6. When the nature of the subject matter of the Contract does not allow, reasonably judging, to calculate in advance the amount of the final (final) price, information about how the price will be calculated, as well as charges for transportation, delivery, postal services and other costs, will be provided in the Store in the Product description.

1. To create an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data: first name, last name, e-mail address, user name.

2. The establishment of an Account in the Store is free of charge.

3. Logging into the Account is done by providing the login and password established in the Registration Form.

4. The Customer shall have the opportunity to delete the Account at any time, without giving any reason and without incurring any fees for doing so, by sending an appropriate request to the Seller, in particular by e-mail or in writing to the addresses specified in § 3.

In order to place an Order, one should:

1. log in to the Store (optional);

2. select the Product that is the subject of the Order, and then click the "Order" button (or equivalent);

3. log in or use the option of placing an Order without registration;

4. If you have chosen the option of placing an Order without registration - fill in the Order Form by entering the data of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the data for the invoice, if different from the data of the recipient of the Order,

5. click the "Buy and pay" button (or equivalent) and, if necessary, confirm the order by clicking on the link sent in the e-mail,

6. select one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8.3.

1. The customer may use the following methods of delivery or pickup of the ordered Product:

- Postal delivery,

- Courier delivery,

2. The customer can use the following payment methods, depending on the product:

- Payment by bank transfer to the Seller's account

3. Detailed information on delivery methods and acceptable payment methods can be found on the pages of the Store.

1. The conclusion of the Sales Agreement between the Customer and the Seller shall take place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Terms and Conditions.

2. After placing an Order, the Seller shall immediately confirm its receipt and simultaneously accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution shall be made by the Seller sending the Client a relevant e-mail message to the Client's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.

3. If the Customer chooses:

- Payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make payment within 7 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be cancelled.

- Cash on delivery payments, the Customer is obliged to make payment on delivery.

1. If the Customer has chosen a method of delivery other than personal collection, the Product will be dispatched by the Seller within the period indicated in its description (subject to paragraph 5 of this section), in the manner selected by the Customer when placing the Order.

2. In the case of ordering Products with different delivery dates, the delivery date shall be the longest date specified.

3. The beginning of the term of delivery of the Product to the Customer shall be calculated as follows:

- If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.

- In case the Customer chooses the method of payment on delivery - from the date of conclusion of the Sales Agreement.

- If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will additionally be informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order.

4. In case of ordering Products with different readiness for acceptance dates, the readiness for acceptance date shall be the longest date given.

5. The beginning of the term of readiness for receipt of the Product by the Customer is calculated as follows:

- If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.

- If the Customer chooses the method of cash on delivery in person - from the date of conclusion of the Sales Agreement.

6. delivery of the Product is carried out in Europe and the Whole World (detailed price list available when placing an order or by e-mail of the Seller - astylestickers@gmail.com).

7. delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal fees) are indicated to the Customer during the Order placement process, including when the Customer expresses his/her will to be bound by the Sales Agreement

1. The Consumer may within 14 days withdraw from the Sales Agreement without giving any reason.

2. The running of the period specified in paragraph 1 shall begin from the delivery of the Product to the Consumer or a person designated by the Consumer other than the carrier.

3. In the case of an Agreement that involves multiple Products that are delivered separately, in batches or in parts, the period specified in paragraph 1 shall run from the delivery of the last item, batch or part.

4. In the case of a Contract that involves the regular delivery of Products for a specified period of time (subscription), the period indicated in paragraph 1 shall run from taking possession of the first item.

5. The consumer may withdraw from the Contract by submitting a statement of withdrawal from the Contract to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send the statement before the deadline.

6. The statement may be sent by traditional mail by sending the statement to the Seller's address - the Seller's contact details are specified in § 3. The statement may also be submitted on the form, the model of which is attached as Appendix No. 1 to these Regulations and the Appendix to the Act of May 30, 2014 on Consumer Rights, but it is not mandatory.

7. Effects of withdrawal from the Agreement:

- In the event of withdrawal from the Contract concluded at a distance, the Contract shall be considered not concluded.

- In the case of withdrawal from the Contract, the Seller shall return to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Contract, all payments made by the Consumer, including the costs of delivering the goods, except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest ordinary method of delivery offered by the Seller.

- The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not incur any costs for him.

- The Seller may withhold reimbursement until it receives the Product back or until it is provided with proof of return, whichever event occurs first.

- The Consumer should send back the Product to the Seller's address given in these Terms and Conditions immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Contract. The deadline will be met if the Consumer sends back the Product before the expiration of the 14-day period.

- The Consumer shall bear the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not be returned by mail in the usual manner.

- The Consumer shall be liable only for the diminished value of the Product resulting from the use of the Product in a manner other than necessary to ascertain the nature, characteristics and functioning of the Product.

8. If, due to the nature of the Product, it cannot be sent back in the usual way by mail, information about this, as well as about the cost of returning the Product, will be located in the description of the Product in the Store.

9. The right to withdraw from a contract concluded at a distance shall not be granted to the Consumer with respect to the Contract:

- in which the subject of the performance is a non-refabricated thing, produced to the Consumer's specifications or serving to meet his individualized needs,

- in which the subject of performance is an item supplied in a sealed package, which after opening the package cannot be returned for health protection or hygienic reasons, if the package has been opened after delivery,

- in which the subject of the service is an item that is perishable or has a short shelf life,

for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the Seller's performance, he will lose the right to withdraw from the Agreement,

- in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the Agreement,

- in which the subject of performance are things which, after delivery, due to their nature, are inseparably connected with other things,

- in which the subject of the performance is an item delivered in a sealed package that cannot be returned after opening the package for health or hygiene reasons, if the package has been opened after delivery,

- in which the subject of the service is an item that is perishable or has a short shelf life,

for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the Seller's performance, he will lose the right to withdraw from the Agreement,

- in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the Agreement,

- in which the subject of performance are things which, after delivery, by their nature, are inseparably combined with other things,

- in which the subject of the performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the contract of sale, and the delivery of which may only take place after 30 days and the value of which depends on fluctuations in the market, over which the Seller has no control,

- in which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery,

- o the supply of newspapers, periodicals or magazines, except for a subscription contract,

- for the delivery of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer before the expiry of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right to withdraw from the contract,

1. The Sales Agreement covers new and used Products. The condition of each used Product is described in detail on the pages of the Store. If the condition of the product is not specified - the product is considered new.

2. The Seller is obliged to provide the Customer with an item free from defects.

3. If there is a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the warranty provisions of the Civil Code. If the Customer is an Entrepreneur, the parties exclude liability under the warranty.

4. Complaints should be submitted in writing or electronically to the Seller's addresses given in these Regulations.

5. It is recommended to include in the complaint, among other things, a brief description of the defect, the circumstances (including the date) of its occurrence, the data of the Customer making the complaint, and the Customer's request in connection with the defect of the goods.

6. The Seller shall respond to the complaint request immediately, no later than within 14 days, and if it does not do so within this period, it shall be deemed that the Customer's request is considered justified.

Goods sent back under the complaint procedure should be sent to the address specified in § 3 of these Regulations.

7. If a warranty has been issued for the Product, the information about it, as well as its content, will be included next to the description of the Product in the Store.

1. Detailed information on the possibility of out-of-court procedures for handling complaints and pursuing claims by the Consumer and the rules of access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.

2. The consumer has the following examples of out-of-court ways of handling complaints and claims:

- The Consumer is entitled to apply to a permanent amicable consumer court, referred to in Article 37 of the Act of December 15, 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to resolve a dispute arising from the Agreement concluded with the Seller.

- The Consumer is entitled to apply to the provincial inspector of the Commercial Inspection, in accordance with Article 36 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller.

- The Consumer may obtain free assistance in resolving a dispute between him and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumer Federation, the Association of Polish Consumers).

1. The administrator of Customers' personal data collected via the Online Store is the Seller.

2. Customers' personal data collected by the administrator through the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer agrees - also for marketing purposes.

3. Recipients of personal data of Customers of the Online Store may be:

- In the case of a Customer who uses postal or courier delivery method in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected carrier or intermediary performing shipments on behalf of the Administrator.

- In the case of a Customer who uses electronic or credit card payment method in the Online Store, the Administrator shall make available the collected personal data of the Customer to a selected entity handling the above payments in the Online Store.

4. The Customer has the right to access the content of his/her data and to correct them.

5. Provision of personal data is voluntary, although failure to provide the personal data indicated in the Terms and Conditions necessary for the conclusion of the Sales Agreement results in the inability to conclude this agreement.

1. Contracts concluded through the Online Store are concluded in the Polish language.

2. The Seller reserves the right to make changes to the Terms and Conditions for important reasons, that is: changes in laws, changes in methods of payment and delivery - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.

3. Matters not covered by these Regulations shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; the Law on Provision of Electronic Services; the Law on Consumer Rights, the Law on Personal Data Protection.

4. The customer has the right to use out-of-court ways of processing complaints and claims. For this purpose, he may file a complaint through the EU online ODR platform available at: http://ec.europa.eu/consumers/odr/.